Admiral is one of the UK's biggest insurance companies. it is based in Admiral House in Cardiff, South Wales. Admiral is probably most well known for its car insurance. However, it is also a leading provider of home insurance, travel insurance, life insurance and many more types of cover. Admiral is highly respected, however things can sometimes go wrong in any business. For these occasions, Admiral is ready to take your call. Admiral can be contacted via the Admiral customer services on 0333 220 2001. Admiral can be contacted between the hours of 8am - 10pm Monday to Friday, 8am-6pm on Saturday and 8am-5pm on Sunday. In addition, Admiral also have a 24 hour claims line. Admiral state that the best time to contact them to avoid waiting in a long queue to speak to them is on a weekday between 1pm and 5pm. Of course you can also phone Admiral at other times of the day when they are open. However, it you will have to be prepared to wait in a potentially lengthy queue to speak to the team that will be able to help you. The Admiral insurance phone number is a very popular one.
Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.
If you would prefer to call Admiral directly, here are some of the departments you may wish to contact.
|ADMIRAL CAR INSURANCE DEPARTMENT||PHONE NUMBER|
|Customer Services||0333 220 2000|
|Get a Quote||0333 220 2084|
|Renew your Policy||0333 222 6715|
|Claims||0333 220 2033|
|24 Hour Breakdown Assistance||0800 600 840|
|Involved in an accident with an Admiral Policyholder||0333 220 2047|
|Windscreen Claims & Repairs||0333 220 2025|
|Standalone Breakdown Cover||0800 458 9280|
Why you may need to contact Admiral Insurance
There are many reasons why you may need to contact Admiral Insurance. It may be that you want a new quote for an insurance product such as house or home insurance. You may have a query about an existing product you have with them. Or perhaps you want to make a claim or follow up a claim. One of the reasons you may wish to speak to Admiral is also because you wish to make a complaint about an aspect of the service that you have received from Admiral. Whatever the reason, it easy to get in touch with Admiral. Due to the size of the organisation, there are many different departments. One of the issues with phoning such a large organisation is that you may be passed to many different people before you reach the team that you are trying to contact. For this reason, it is not always a good idea to telephone them, but perhaps instead consider contacting them in another way.
Other ways to get in touch with Admiral Insurance
If you do not wish to wait in a telephone queue to speak to Admiral, or perhaps it is not convenient to telephone them, then there are other ways to get in touch. If you have a look at the Admiral website at Admiral.com, they run a comprehensive website that will suggest ways to get in touch with the right department whatever the problem. Most of these ways do not involve using the Admiral customer services helpline. For example, if you have a query or wish to make a complaint about car insurance offered by Admiral, you can send Admiral an email with your query using the secure form at Admiral.com. They will then get back to you within a few days. You are also able to email Admiral from your own personal email account. This can be done using the Admiral contact email address that you can find on Admiral.com. It is also possible that if you are in the process of a claim Admiral your team member would have already given you an email address for you to contact them if you need to.
Using social media to contact Admiral
Another great way to get in touch with Admiral is via social media. If you are a Twitter user visit twitter.com/admiral. On this page you can tweet the customer service team your query. Don't forget that your tweet will need to be 140 characters or less. Admiral have a dedicated social media customer service team and so this can be a great way to get in touch. The social media team are particularly quick at answering tweets and so queries that you may have. You can also use Facebook in order to contact Admiral. You can do this by visiting Facebook.com/admiral. From this page you are able to send a message and again the team will be in touch, usually very quickly. Social media is fast becoming the preferred way to contact many companies and organisations with queries about your account. Therefore many companies are heavily investing in their support teams so that they can give you the information that you need quickly. They aim to take away the inconvenience of you having to use the telephone and waiting in a long telephone queue.
Admiral insurance is a well respected insurance company with a highly complex customer service system. This will ensure that you will get the support that you need from the team, however you choose to get in touch.
Admiral Opening Hours
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 8pm|
|9am - 6pm|
Admiral Head Office address
Admiral Insurance Group
1, Langdon Road